Kaos Softwear is currently managing a staffing shortage/downsizing/profit evaporation, resulting in longer processing times for orders. At present, retail orders are running about two weeks behind, and wholesale orders are a little over a month behind. Fast-turn retail isn't really possible here, right now.  And as a manufacturer a lot of our focus is on delivering to our many wonderful retailers around the world. If you are in a hurry for your retail purchase, please pay one of them a visit and I'm sure they will live up to your expectations.

 

During this period, we will be continuing to limit customer communications to prioritize order fulfillment.

 

Please note: expedited shipping will speed up delivery once the order leaves our facility, but will not reduce factory processing time.

 

We sincerely apologize for any inconvenience and thank you for your understanding as we work hard to get back up to speed. 3/16/26

Gift Certificates

Redeem Gift Certificate

To redeem a gift certificate at Kaos Softwear, follow the simple steps below.

  1. You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  2. Browse the store and add items to your cart as you normally would.
  3. Click the 'View Cart' link to view the contents of your shopping cart.
  4. Type your gift certificate code in to the 'Redeem Gift Certificate' box and click 'Go'.